30-Day Money-Back Guarantee & Refund Policy

At okoskot.co.uk, we want to ensure you are 100% happy with your purchase.

· If you have technical or sales queries, do not hesitate to contact us. 

· If you have attempted to resolve issues with Support staff and still feel the product(s) you purchased does/do not best fit your requirements, we want to make things right.

For our eBooks, we offer a full refund within 30 days of your date of purchase.

If you’re requesting a refund, we’d be grateful if you let us know why. We genuinely want to know how we can improve, so please include details about the reason for your refund request when you contact us.

www.okoskoti.co.uk, and our payment processor submits the refund immediately and attempts to process the refund as quickly as possible. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card. More details can be found via Stripe.com at Customer refund processing time.

The refund process depends on the product or service purchased from www.okoskoti.co.uk 

Please note that products using the Billing API for SaaS Products are subject to the respective third-party’s refund policy.